/*
 * Maxima Support: support pages of maximaplugins.com.
 *
 * Same palette and type as the store (Plus Jakarta Sans, ink #121019, purple
 * accent #6D28D9, lavender on dark). Customer pages sit inside the store's own
 * header and footer, under a dark grid band like the store's page heads; the
 * agent desk is a full-width app with a dark bar. Status colours (green /
 * amber / red) carry meaning only.
 */

:root {
	/* Brand */
	--mxsp-ink: #121019;
	--mxsp-ink-2: #1c1926;
	--mxsp-ink-3: #2b2737;
	--mxsp-dark: #0c0b10;
	--mxsp-accent: #6d28d9;
	--mxsp-accent-hover: #5b21b6;
	--mxsp-accent-text: #6d28d9;
	--mxsp-accent-soft: #f3eeff;
	--mxsp-lav: #c4b5fd;
	--mxsp-dim: #a9a5b6;
	--mxsp-grid: linear-gradient(to right, rgba(255, 255, 255, .04) 1px, transparent 1px), linear-gradient(to bottom, rgba(255, 255, 255, .04) 1px, transparent 1px);

	/* Surfaces */
	--mxsp-canvas: #f8f7fa;
	--mxsp-card: #fff;
	--mxsp-line: #e8e6ee;
	--mxsp-line-strong: #d8d4e2;
	--mxsp-hover: #faf9fc;

	/* Text */
	--mxsp-text: #2e2a3a;
	--mxsp-heading: #121019;
	--mxsp-muted: #5b5768;
	--mxsp-faint: #9a96a8;
	--mxsp-link: #6d28d9;

	/* Meaning */
	--mxsp-green: #16a34a;
	--mxsp-green-soft: #eaf7ef;
	--mxsp-amber: #e0820b;
	--mxsp-amber-soft: #fdf3e3;
	--mxsp-red: #d0453a;
	--mxsp-red-soft: #fcecea;
	--mxsp-note: #fff8e1;
	--mxsp-note-line: #efd98f;

	/* Shape & type */
	--mxsp-radius-sm: 8px;
	--mxsp-radius: 14px;
	--mxsp-shadow: 0 1px 2px rgba(18, 16, 25, .04);
	--mxsp-shadow-pop: 0 14px 36px rgba(18, 16, 25, .16);
	--mxsp-font: "Plus Jakarta Sans", ui-sans-serif, system-ui, -apple-system, "Segoe UI", sans-serif;
	--mxsp-mono: ui-monospace, SFMono-Regular, Menlo, Consolas, monospace;
	--mxsp-wrap: 1280px;
	--mxsp-focus: 0 0 0 3px rgba(109, 40, 217, .2);
}

/* ------------------------------------------------------------------ Base */

.mxsp {
	margin: 0;
	background: var(--mxsp-canvas);
	color: var(--mxsp-text);
	font: 15px/1.6 var(--mxsp-font);
	-webkit-font-smoothing: antialiased;
	-moz-osx-font-smoothing: grayscale;
	text-rendering: optimizeLegibility;
}
.mxsp *, .mxsp *::before, .mxsp *::after { box-sizing: border-box; }
.mxsp input, .mxsp select, .mxsp textarea, .mxsp button { -webkit-font-smoothing: antialiased; -moz-osx-font-smoothing: grayscale; font-family: var(--mxsp-font); }
.mxsp a { color: var(--mxsp-link); text-decoration: none; }
.mxsp a:hover { text-decoration: underline; text-underline-offset: 2px; }
.mxsp h1, .mxsp h2, .mxsp h3 { color: var(--mxsp-heading); line-height: 1.25; letter-spacing: -.012em; }
.mxsp img { max-width: 100%; height: auto; }
.mxsp code, .mxsp pre { font-family: var(--mxsp-mono); font-size: 12.5px; }
.mxsp kbd { font: 500 11px var(--mxsp-font); background: var(--mxsp-canvas); border: 1px solid var(--mxsp-line-strong); border-radius: 4px; padding: 0 5px; color: var(--mxsp-muted); }
.mxsp :focus-visible { outline: none; box-shadow: var(--mxsp-focus); }
.screen-reader-text { position: absolute !important; width: 1px; height: 1px; overflow: hidden; clip: rect(1px, 1px, 1px, 1px); white-space: nowrap; }
[hidden] { display: none !important; }

.mxsp-wrap { max-width: var(--mxsp-wrap); margin: 0 auto; padding: 0 24px; }
/* Customer pages line up with the store header (the theme's root padding). */
.mxsp-public .mxsp-wrap { max-width: calc(var(--mxsp-wrap) + 2 * var(--wp--style--root--padding-left, 24px)); padding: 0 var(--wp--style--root--padding-left, 24px); }
.mxsp-narrow { max-width: 780px; }
.mxsp-narrow.mxsp-narrow-ticket { max-width: 880px; } /* a ticket page has room for a little more */
.mxsp-main { padding: 32px 0 56px; min-height: 60vh; }
.mxsp-muted { color: var(--mxsp-muted); }
.mxsp-small { font-size: 12.5px; }
.mxsp-center { text-align: center; }
.mxsp-break { word-break: break-word; overflow-wrap: anywhere; }
.mxsp-pad { padding: 20px 22px; }
.mxsp-pad-sm { padding: 4px 22px 18px; margin: 0; }
.mxsp-push-right { margin-left: auto !important; }
.mxsp-sep { color: var(--mxsp-line-strong); margin: 0 6px; }
.mxsp-danger, .mxsp a.mxsp-danger, .mxsp .mxsp-link.mxsp-danger { color: var(--mxsp-red); }
.mxsp-ok { color: var(--mxsp-green); }
.mxsp-warn { color: var(--mxsp-amber); font-weight: 600; }
.mxsp-info { background: var(--mxsp-accent-soft); border: 1px solid #e2d6fb; color: #3b1d7a; padding: 11px 14px; border-radius: var(--mxsp-radius-sm); margin: 0 0 18px; font-size: 14px; }

.mxsp-icon { vertical-align: -3px; flex: none; }
.mxsp-avatar { border-radius: 50%; background: #ece9f2; object-fit: cover; flex: none; vertical-align: middle; }

/* --------------------------------------------------------------- Buttons */

.mxsp-btn {
	display: inline-flex; align-items: center; justify-content: center; gap: 7px;
	padding: 11px 18px; border: 1px solid transparent; border-radius: 10px;
	font: 650 14px/1.15 var(--mxsp-font); letter-spacing: -.005em;
	cursor: pointer; text-decoration: none !important; white-space: nowrap;
	transition: background .15s, border-color .15s, color .15s, box-shadow .15s;
}
.mxsp-btn:disabled { opacity: .55; cursor: default; }
.mxsp-btn-sm { padding: 8px 13px; font-size: 13.5px; }
.mxsp-btn-xs { padding: 6px 10px; font-size: 13px; border-radius: 7px; }
.mxsp-btn-block { width: 100%; }
/* Primary action = ink (class names kept from phase 1). */
.mxsp-btn-green, .mxsp-btn-dark { background: var(--mxsp-ink); color: #fff !important; }
.mxsp-btn-green:hover, .mxsp-btn-dark:hover { background: var(--mxsp-ink-3); }
.mxsp-btn-blue, .mxsp-btn-white { background: #fff; color: var(--mxsp-ink) !important; border-color: var(--mxsp-line-strong); box-shadow: var(--mxsp-shadow); }
.mxsp-btn-blue:hover, .mxsp-btn-white:hover { border-color: #bcbec6; background: var(--mxsp-hover); }
.mxsp-btn-accent { background: var(--mxsp-accent); color: #fff !important; }
.mxsp-btn-accent:hover { background: var(--mxsp-accent-hover); }
.mxsp-btn-light { background: #f0eef5; color: var(--mxsp-text) !important; }
.mxsp-btn-light:hover { background: #e7e3f0; }
.mxsp-link { background: none; border: 0; padding: 0; font: inherit; color: var(--mxsp-link); cursor: pointer; }
.mxsp-link:hover { text-decoration: underline; text-underline-offset: 2px; }
.mxsp-icon-btn { background: none; border: 0; padding: 5px; cursor: pointer; color: var(--mxsp-muted); border-radius: var(--mxsp-radius-sm); line-height: 0; }
.mxsp-icon-btn:hover { background: #efeff2; color: var(--mxsp-heading); }
.mxsp-icon-btn.mxsp-danger:hover { background: var(--mxsp-red-soft); color: var(--mxsp-red); }

.mxsp-badge {
	display: inline-flex; align-items: center; justify-content: center; min-width: 22px; height: 20px; padding: 0 7px;
	border-radius: 10px; background: #efeff2; color: var(--mxsp-muted); font-size: 12px; font-weight: 600; line-height: 1;
	font-variant-numeric: tabular-nums;
}
.mxsp-badge-orange { background: var(--mxsp-amber); color: #fff; }

.mxsp-pill { display: inline-flex; align-items: center; gap: 6px; padding: 4px 10px; border-radius: 999px; font-size: 12.5px; font-weight: 600; border: 1px solid transparent; line-height: 1.2; }
.mxsp-pill-btn { cursor: pointer; font-family: var(--mxsp-font); }
.mxsp-pill-orange { background: var(--mxsp-amber-soft); color: #9a5600; border-color: #f4d6a6; }
.mxsp-pill-orange::before { content: ""; width: 7px; height: 7px; border-radius: 50%; background: var(--mxsp-amber); }
.mxsp-pill-ghost { background: #fff; color: var(--mxsp-muted); border-color: var(--mxsp-line-strong); }
.mxsp-pill-ghost:hover { color: var(--mxsp-heading); border-color: #bcbec6; }
.mxsp-pill-grey { background: #efeff2; color: var(--mxsp-muted); }
.mxsp-pill-red { background: var(--mxsp-red-soft); color: var(--mxsp-red); }
.mxsp-pill-green-outline { color: var(--mxsp-green); border-color: #b9e2cb; background: var(--mxsp-green-soft); }

/* ---------------------------------------------------------------- Header */

.mxsp-header { position: sticky; top: 0; z-index: 50; }
.mxsp-header-inner { display: flex; align-items: center; gap: 24px; min-height: 62px; }
.mxsp-logo { display: flex; align-items: center; gap: 10px; flex: none; text-decoration: none !important; }
.mxsp-logo img { display: block; height: 30px; width: auto; position: relative; top: -2px; } /* the crown sits above the wordmark */
.mxsp-logo-tag { padding: 3px 8px; border: 1px solid rgba(196, 181, 253, .35); border-radius: 999px; color: var(--mxsp-lav); font-size: 11.5px; font-weight: 650; letter-spacing: .04em; text-transform: uppercase; }
.mxsp-nav { display: flex; align-items: center; gap: 2px; flex: 1; }
.mxsp-nav-link {
	position: relative; display: inline-flex; align-items: center; gap: 7px; padding: 8px 12px; border: 0; background: none;
	font: 550 14.5px/1 var(--mxsp-font); cursor: pointer; border-radius: 8px; text-decoration: none !important; white-space: nowrap;
}
.mxsp-header-tools { display: flex; align-items: center; gap: 2px; margin-left: auto; }

/* Agent bar: the store's dark grid, lavender for "you are here". */
.mxsp-header-agent { background-color: var(--mxsp-dark); background-image: var(--mxsp-grid); background-size: 72px 72px; box-shadow: 0 1px 0 rgba(255, 255, 255, .06); }
.mxsp-header-agent .mxsp-nav-link { color: #c9c6d3; }
.mxsp-header-agent .mxsp-nav-link:hover { color: #fff; background: rgba(255, 255, 255, .06); }
.mxsp-header-agent .mxsp-nav-link.is-active { color: #fff; }
.mxsp-header-agent .mxsp-nav > .mxsp-nav-link.is-active::after,
.mxsp-header-agent .mxsp-nav > .mxsp-dd > .mxsp-nav-link.is-active::after { content: ""; position: absolute; left: 12px; right: 12px; bottom: -12px; height: 2px; border-radius: 2px; background: var(--mxsp-lav); }
.mxsp-header-agent .mxsp-avatar { box-shadow: 0 0 0 1.5px rgba(255, 255, 255, .28); }
.mxsp-header-agent .mxsp-nav-link .mxsp-badge { min-width: 19px; height: 18px; font-size: 11px; }
.mxsp-header-search { position: relative; margin-left: 10px; }
.mxsp .mxsp-header-search input[type=search] {
	width: 210px; height: 36px; padding: 0 34px 0 14px; border: 1px solid rgba(255, 255, 255, .1); border-radius: 9px;
	background: rgba(255, 255, 255, .06); color: #fff; font: 13.5px var(--mxsp-font); transition: width .2s, background .2s, border-color .2s;
}
.mxsp .mxsp-header-search input[type=search]::placeholder { color: rgba(255, 255, 255, .45); }
.mxsp .mxsp-header-search input[type=search]:focus { width: 280px; background: rgba(255, 255, 255, .1); border-color: rgba(196, 181, 253, .55); box-shadow: none; }
.mxsp-header-search button { position: absolute; right: 9px; top: 9px; border: 0; background: none; color: rgba(255, 255, 255, .55); cursor: pointer; padding: 0; line-height: 0; }
.mxsp-bell .mxsp-bell-count { font-weight: 600; font-variant-numeric: tabular-nums; }
.mxsp-bell.has-unread .mxsp-icon-bell { color: var(--mxsp-lav); }
.mxsp-menu-toggle { display: none; margin-left: auto; background: none; border: 0; padding: 8px; cursor: pointer; }
.mxsp-menu-toggle span:not(.screen-reader-text) { display: block; width: 20px; height: 2px; background: #fff; margin: 4px 0; border-radius: 2px; }

.mxsp-preview-bar { background: var(--mxsp-accent); color: rgba(255, 255, 255, .9); text-align: center; padding: 7px 12px; font-size: 13px; }
.mxsp-preview-bar a { color: #fff; font-weight: 650; margin-left: 6px; text-decoration: underline; }
.mxsp-notice { background: var(--mxsp-accent-soft); border-bottom: 1px solid #e2d6fb; color: #3b1d7a; padding: 11px 0; font-size: 14px; }
.mxsp-notice p { margin: 0; }

/* Dropdowns */
.mxsp-dd { position: relative; }
.mxsp-dd-menu {
	display: none; position: absolute; top: calc(100% + 8px); left: 0; z-index: 60; min-width: 220px;
	background: #fff; border: 1px solid var(--mxsp-line); border-radius: var(--mxsp-radius); box-shadow: var(--mxsp-shadow-pop); padding: 6px;
}
.mxsp-dd-right .mxsp-dd-menu { left: auto; right: 0; }
.mxsp-dd.is-open > .mxsp-dd-menu { display: block; }
.mxsp-dd-menu a, .mxsp-dd-menu button.mxsp-dd-item {
	display: flex; align-items: center; gap: 9px; width: 100%; padding: 8px 11px; color: var(--mxsp-text) !important; border-radius: 7px;
	font: 14px var(--mxsp-font); text-align: left; background: none; border: 0; cursor: pointer; text-decoration: none !important; white-space: nowrap;
}
.mxsp-dd-menu a strong { color: var(--mxsp-heading); font-variant-numeric: tabular-nums; min-width: 44px; }
.mxsp-dd-menu a:hover, .mxsp-dd-menu button.mxsp-dd-item:hover { background: var(--mxsp-canvas); color: var(--mxsp-heading) !important; }
.mxsp-dd-menu a .mxsp-badge { margin-left: auto; }
.mxsp-dd-scroll { max-height: 340px; overflow-y: auto; min-width: 300px; }
.mxsp-dd-scroll .mxsp-dd-item { white-space: normal !important; }
.mxsp-dd-item.is-match { font-weight: 600; }

/* Notifications */
.mxsp-notifications { width: 380px; padding: 0; overflow: hidden; }
.mxsp-notifications-head { display: flex; justify-content: space-between; align-items: center; padding: 12px 16px; border-bottom: 1px solid var(--mxsp-line); font-size: 14px; font-weight: 600; color: var(--mxsp-heading); }
.mxsp-notifications-head .mxsp-link { font-size: 13px; font-weight: 500; }
.mxsp-notifications-list { max-height: 440px; overflow-y: auto; padding: 4px; }
.mxsp-notifications-list a { display: flex !important; gap: 11px; padding: 10px 12px !important; white-space: normal !important; align-items: flex-start !important; }
.mxsp-notifications-list a.is-unread { background: #f3f6fd; }
.mxsp-notifications-list .mxsp-n-text { font-size: 13.5px; line-height: 1.45; }
.mxsp-notifications-list .mxsp-n-text em { color: var(--mxsp-muted); font-style: normal; display: block; }

/* ---------------------------------------------------------------- Layout */

.mxsp-layout { display: grid; grid-template-columns: minmax(0, 1fr) 320px; gap: 28px; align-items: start; }
.mxsp-layout-left { grid-template-columns: 264px minmax(0, 1fr); }
.mxsp-col-side { display: grid; grid-template-columns: minmax(0, 1fr); gap: 20px; min-width: 0; position: sticky; top: 88px; }
.mxsp-agent .mxsp-col-side { top: 80px; }
.mxsp-col-main { display: grid; grid-template-columns: minmax(0, 1fr); gap: 20px; min-width: 0; } /* minmax(0,…): long unbreakable text must not widen a column */

.mxsp-card { background: var(--mxsp-card); border: 1px solid var(--mxsp-line); border-radius: var(--mxsp-radius); box-shadow: var(--mxsp-shadow); }
.mxsp-narrow > .mxsp-card + .mxsp-card { margin-top: 20px; }
.mxsp-card-head { display: flex; align-items: center; justify-content: space-between; gap: 12px; padding: 0 22px; min-height: 56px; border-bottom: 1px solid var(--mxsp-line); }
.mxsp .mxsp-card-title { margin: 0; font-size: 15.5px; font-weight: 650; letter-spacing: -.01em; color: var(--mxsp-heading); }
.mxsp-card-subhead { padding: 14px 22px; border-bottom: 1px solid var(--mxsp-line); font-size: 14px; font-weight: 600; color: var(--mxsp-muted); }
.mxsp-empty { padding: 34px 22px; margin: 0; text-align: center; color: var(--mxsp-muted); }
.mxsp-page-head { display: flex; flex-wrap: wrap; align-items: center; gap: 14px; justify-content: space-between; margin-bottom: 20px; }
.mxsp-page-head h1 { margin: 0; font-size: 26px; font-weight: 700; letter-spacing: -.02em; }
.mxsp-page-head h1 .mxsp-muted { font-weight: 500; letter-spacing: 0; }
.mxsp-page-head-tools { display: flex; flex-wrap: wrap; gap: 8px; align-items: center; }

/* Sidebar lists */
.mxsp-side-list { list-style: none; margin: 0; padding: 8px; }
.mxsp-side-list li { display: flex; align-items: center; }
.mxsp-side-list li a { display: flex; align-items: center; gap: 10px; flex: 1; min-width: 0; padding: 9px 10px; color: var(--mxsp-text); text-decoration: none !important; font-size: 14.5px; border-radius: 7px; }
.mxsp-side-list li a:hover { background: var(--mxsp-canvas); color: var(--mxsp-heading); }
.mxsp-side-list li.is-current a { font-weight: 600; color: var(--mxsp-heading); background: var(--mxsp-canvas); box-shadow: inset 3px 0 0 var(--mxsp-accent); }
.mxsp-side-name { flex: 1; min-width: 0; overflow: hidden; display: -webkit-box; -webkit-box-orient: vertical; -webkit-line-clamp: 2; line-height: 1.35; overflow-wrap: anywhere; } /* long names wrap to two lines */
.mxsp-cat-icon { width: 18px; height: 18px; border-radius: 4px; object-fit: contain; flex: none; }
.mxsp-cat-dot { display: inline-block; width: 8px; height: 8px; border-radius: 50%; flex: none; }

/* ----------------------------------------------------------- Ticket list */

.mxsp-ticket-list { overflow: hidden; }
.mxsp-group-label { display: flex; align-items: center; gap: 8px; margin: 0; padding: 10px 22px; font-size: 13px; font-weight: 600; letter-spacing: 0; border-bottom: 1px solid var(--mxsp-line); background: #fafafb; color: var(--mxsp-muted); }
.mxsp-group-label::before { content: ""; width: 8px; height: 8px; border-radius: 50%; background: var(--mxsp-faint); }
.mxsp-group.is-old .mxsp-group-label { color: #a8332a; background: #fdf6f5; }
.mxsp-group.is-old .mxsp-group-label::before { background: var(--mxsp-red); }
.mxsp-group.is-aging .mxsp-group-label { color: #995600; background: #fefaf3; }
.mxsp-group.is-aging .mxsp-group-label::before { background: var(--mxsp-amber); }
.mxsp-group.is-today .mxsp-group-label { color: #17774a; background: #f5fbf8; }
.mxsp-group.is-today .mxsp-group-label::before { background: var(--mxsp-green); }
.mxsp-group.is-old .mxsp-ticket-row { box-shadow: inset 3px 0 0 var(--mxsp-red); }
.mxsp-group.is-aging .mxsp-ticket-row { box-shadow: inset 3px 0 0 var(--mxsp-amber); }
.mxsp-group.is-today .mxsp-ticket-row { box-shadow: inset 3px 0 0 var(--mxsp-green); }

.mxsp-ticket-row { display: flex; align-items: center; border-bottom: 1px solid var(--mxsp-line); background: #fff; transition: background .12s; }
.mxsp-ticket-list > .mxsp-ticket-row:last-of-type, .mxsp-group:last-of-type .mxsp-ticket-row:last-child { border-bottom: 0; }
.mxsp-ticket-row:hover { background: var(--mxsp-hover); }
.mxsp-ticket-link { display: flex; align-items: center; gap: 16px; flex: 1; min-width: 0; padding: 18px 8px 18px 22px; color: inherit !important; text-decoration: none !important; }
.mxsp-ticket-main { display: grid; grid-template-columns: minmax(0, 1fr); gap: 4px; flex: 1 1 auto; min-width: 0; } /* minmax(0,…): a long title must not widen the column */
.mxsp-ticket-customer { font-size: 13px; font-weight: 500; color: var(--mxsp-muted); line-height: 1.2; }
.mxsp-ticket-title { display: flex; align-items: center; gap: 6px; min-width: 0; font-size: 16px; font-weight: 600; line-height: 1.3; letter-spacing: -.01em; color: var(--mxsp-heading); }
.mxsp-ticket-title .mxsp-lock { flex: none; display: inline-flex; }
/* The ellipsis lives on its own element: it doesn't apply to bare text inside a flex container (Safari). */
.mxsp-ticket-title-text { flex: 1 1 auto; min-width: 0; overflow: hidden; text-overflow: ellipsis; white-space: nowrap; }
.mxsp-ticket-row:hover .mxsp-ticket-title { color: var(--mxsp-link); }
.mxsp-ticket-row.is-closed .mxsp-ticket-title { color: var(--mxsp-muted); font-weight: 500; }
.mxsp-lock { color: var(--mxsp-faint); line-height: 0; }
.mxsp-ticket-meta { display: flex; flex-wrap: wrap; gap: 4px 18px; font-size: 13px; color: var(--mxsp-faint); line-height: 1.35; }
.mxsp-ticket-meta span { display: inline-flex; align-items: center; gap: 6px; }
.mxsp-ticket-meta .mxsp-cat-dot { width: 7px; height: 7px; }
.mxsp-ticket-side { display: flex; flex-direction: column; align-items: center; gap: 10px; padding: 0 22px 0 8px; }
.mxsp-dot { width: 10px; height: 10px; border-radius: 50%; border: 1.5px solid #cbccd2; }
.mxsp-dot.is-on { border-color: var(--mxsp-amber); background: var(--mxsp-amber); box-shadow: 0 0 0 3px var(--mxsp-amber-soft); }

.mxsp-pagination { display: flex; flex-wrap: wrap; gap: 4px; justify-content: center; padding: 18px 12px; border-top: 1px solid var(--mxsp-line); }
.mxsp-page, .mxsp-pagination .page-numbers { display: inline-flex; align-items: center; justify-content: center; min-width: 36px; height: 36px; padding: 0 10px; border: 1px solid var(--mxsp-line); border-radius: 8px; background: #fff; color: var(--mxsp-text); font-weight: 500; font-variant-numeric: tabular-nums; text-decoration: none !important; }
.mxsp-page:hover, .mxsp-pagination a.page-numbers:hover { border-color: var(--mxsp-line-strong); background: var(--mxsp-hover); }
.mxsp-page.is-current, .mxsp-pagination .page-numbers.current { background: var(--mxsp-ink); border-color: var(--mxsp-ink); color: #fff; }
.mxsp-page-gap { padding: 0 4px; color: var(--mxsp-muted); align-self: center; }

.mxsp-stale { padding: 18px 22px; border-bottom: 1px solid var(--mxsp-line); background: linear-gradient(var(--mxsp-amber-soft), #fffaf2); display: grid; grid-template-columns: 1fr auto; gap: 4px 20px; align-items: center; }
.mxsp-stale h2 { margin: 0; font-size: 15px; font-weight: 650; grid-column: 1; }
.mxsp-stale p { margin: 0; color: var(--mxsp-text); font-size: 14px; grid-column: 1; }
.mxsp-stale p + p { grid-column: 2; grid-row: 1 / span 2; display: flex; gap: 8px; }
.mxsp-stale br { display: none; }

/* ---------------------------------------------------------------- Ticket */

.mxsp-ticket { overflow: hidden; }
.mxsp-ticket-bar { padding: 10px 22px; font-size: 13px; line-height: 1.3; font-weight: 600; border-bottom: 1px solid; font-variant-numeric: tabular-nums; }
.mxsp-ticket-bar.is-private { background: var(--mxsp-red-soft); color: #a8332a; border-color: #f4d3cf; }
.mxsp-ticket-bar.is-public { background: var(--mxsp-green-soft); color: #17774a; border-color: #cbe9d8; }
.mxsp-ticket-bar-btn { all: unset; cursor: pointer; display: inline-flex; gap: 7px; align-items: center; border-radius: 4px; }
.mxsp-ticket-bar-btn:hover { text-decoration: underline; text-underline-offset: 2px; }
.mxsp-ticket-bar-btn:focus-visible { box-shadow: var(--mxsp-focus); }
.mxsp-ticket-head { display: flex; align-items: center; justify-content: space-between; gap: 18px; padding: 20px 22px; border-bottom: 1px solid var(--mxsp-line); }
.mxsp-ticket-subject { margin: 0; font-size: 24px; line-height: 1.3; font-weight: 700; letter-spacing: -.02em; color: var(--mxsp-heading); word-break: break-word; }
.mxsp-ticket-head-side { display: flex; align-items: center; gap: 10px; flex: none; }

.mxsp-action-bar { display: flex; flex-wrap: wrap; gap: 8px; padding: 12px 22px; background: #fafafb; border-bottom: 1px solid var(--mxsp-line); transition: background .15s; }
.mxsp-action-bar.is-reply { background: #f2f2f4; }
.mxsp-action-bar.is-note { background: var(--mxsp-note); border-bottom-color: var(--mxsp-note-line); }
.mxsp-ab-btn {
	display: inline-flex; align-items: center; gap: 8px; padding: 7px 10px 7px 12px;
	background: #fff; border: 1px solid var(--mxsp-line-strong); border-radius: 8px; box-shadow: var(--mxsp-shadow);
	font: 600 13.5px/1.2 var(--mxsp-font); color: var(--mxsp-text); cursor: pointer;
	transition: background .15s, color .15s, border-color .15s;
}
.mxsp-ab-btn:hover { color: var(--mxsp-heading); border-color: #bcbec6; }
.mxsp-ab-reply .mxsp-icon { color: var(--mxsp-ink-3); }
.mxsp-ab-note .mxsp-icon { color: #d39a0a; }
.mxsp-ab-notes { color: var(--mxsp-muted); }
.mxsp-ab-notes .mxsp-icon { color: var(--mxsp-faint); }
.mxsp-ab-btn kbd { margin-left: 2px; }
.mxsp-ab-btn.is-active { background: var(--mxsp-ink); border-color: var(--mxsp-ink); color: #fff; box-shadow: none; }
.mxsp-ab-btn.is-active .mxsp-icon { color: var(--mxsp-accent); }
.mxsp-ab-btn.is-active kbd { color: rgba(255, 255, 255, .7); background: rgba(255, 255, 255, .1); border-color: rgba(255, 255, 255, .2); }
.mxsp-ab-note.is-active { background: #f5c33b; border-color: #e5b02a; color: var(--mxsp-ink); }
.mxsp-ab-note.is-active .mxsp-icon { color: var(--mxsp-ink); }
.mxsp-ab-note.is-active kbd { color: var(--mxsp-ink); background: rgba(255, 255, 255, .35); border-color: rgba(17, 18, 24, .15); }

.mxsp-composer { padding: 20px 22px; background: #f2f2f4; border-bottom: 1px solid var(--mxsp-line); }
.mxsp-composer.is-note { background: var(--mxsp-note); border-bottom-color: var(--mxsp-note-line); }
.mxsp-ticket-foot .mxsp-composer { background: none; padding: 0; border: 0; }
.mxsp-composer .wp-editor-wrap { background: #fff; border: 1px solid var(--mxsp-line-strong); border-radius: var(--mxsp-radius); overflow: hidden; box-shadow: var(--mxsp-shadow); }
.mxsp-composer .wp-editor-wrap:focus-within { border-color: #9fb6d6; box-shadow: var(--mxsp-focus); }
.mxsp-composer .wp-editor-container { border: 0 !important; }
.mxsp .mxsp-composer .wp-editor-tools { display: flex; align-items: center; gap: 6px; padding: 6px 8px 0; background: #fff; border-bottom: 0; }
.mxsp .mxsp-composer .mce-toolbar-grp { background: #fff !important; border-bottom: 1px solid var(--mxsp-line) !important; box-shadow: none; }
.mxsp .mxsp-composer .mce-toolbar .mce-btn { background: none; border-color: transparent; border-radius: 6px; }
.mxsp .mxsp-composer .mce-toolbar .mce-btn:hover, .mxsp .mxsp-composer .mce-toolbar .mce-btn.mce-active { background: var(--mxsp-canvas); border-color: transparent; box-shadow: none; }
.mxsp .mxsp-composer div.mce-statusbar { border-top: 1px solid var(--mxsp-line) !important; }
.mxsp-composer-menus { display: flex; gap: 2px; }
.mxsp .mxsp-composer .wp-editor-tabs { float: none; margin-left: auto; display: flex; gap: 2px; }
.mxsp .mxsp-composer .wp-switch-editor { margin: 0; padding: 4px 9px; border: 0; border-radius: 6px; background: none; font: 500 12.5px var(--mxsp-font); color: var(--mxsp-faint); }
.mxsp .mxsp-composer .wp-switch-editor:hover { color: var(--mxsp-heading); background: var(--mxsp-canvas); }
.mxsp .mxsp-composer .tmce-active .switch-tmce, .mxsp .mxsp-composer .html-active .switch-html { background: var(--mxsp-canvas); color: var(--mxsp-heading); }
.mxsp-composer-menus .mxsp-btn { background: none !important; border: 0 !important; box-shadow: none !important; padding: 6px 9px; font: 500 13.5px/1 var(--mxsp-font); color: var(--mxsp-text) !important; border-radius: 6px; }
.mxsp-composer-menus .mxsp-btn:hover { background: var(--mxsp-canvas) !important; color: var(--mxsp-heading) !important; }
.mxsp-composer-actions { display: flex; flex-wrap: wrap; gap: 10px; align-items: center; margin-top: 14px; }
.mxsp-composer.is-note .mxsp-composer-submit { background: #f5c33b; color: var(--mxsp-ink) !important; }
.mxsp-composer.is-note .mxsp-composer-submit:hover { background: #ebb522; }
.mxsp-composer.is-note [data-mxsp-attach-btn] { display: none; }
.mxsp-composer-cancel { background: none; border: 0; padding: 6px 8px; font: 500 14px var(--mxsp-font); color: var(--mxsp-muted); cursor: pointer; border-radius: 6px; }
.mxsp-composer-cancel:hover { color: var(--mxsp-heading); background: rgba(17, 18, 24, .05); }
.mxsp-composer-actions .mxsp-composer-close { margin: 0 0 0 auto; font-size: 14px; font-weight: 500; color: var(--mxsp-text); }
.mxsp-composer-actions .mxsp-composer-private { margin: 0; font-size: 14px; font-weight: 500; color: var(--mxsp-text); }
.mxsp-switch[hidden] { display: none; }
.mxsp-file-btn { position: relative; }
.mxsp-file-list { display: flex; flex-wrap: wrap; gap: 6px; margin-top: 10px; }
.mxsp-file-chip { display: inline-flex; align-items: center; gap: 6px; padding: 4px 5px 4px 11px; background: #fff; border: 1px solid var(--mxsp-line-strong); border-radius: 999px; font-size: 13px; }
.mxsp-file-chip button { border: 0; background: none; cursor: pointer; color: var(--mxsp-muted); padding: 0 4px; font-size: 16px; line-height: 1; }
.mxsp-customer-notes { padding: 16px 22px; background: #fdfbf3; border-bottom: 1px solid var(--mxsp-line); }

.mxsp-comment { display: grid; grid-template-columns: 56px minmax(0, 1fr); gap: 4px 18px; padding: 24px 26px 24px 22px; border-bottom: 1px solid var(--mxsp-line); scroll-margin-top: 96px; }
.mxsp-thread .mxsp-comment:last-child { border-bottom: 0; }
.mxsp-comment.is-agent { background: #fbfbfc; }
.mxsp-comment:target { background: #fffbea; box-shadow: inset 3px 0 0 var(--mxsp-accent); }
.mxsp-comment.is-note { background: var(--mxsp-note); box-shadow: inset 3px 0 0 #f0c03a; }
.mxsp-comment.is-private { box-shadow: inset 3px 0 0 #e7a39b; }
.mxsp-comment-private { display: flex; align-items: center; gap: 6px; margin: -4px 0 12px; font-size: 13px; font-weight: 500; color: #a8332a; }
.mxsp-comment.is-redacted { box-shadow: none; }
.mxsp-comment-private.is-note, .mxsp-note-hint { color: #8a6508; }
.mxsp-note-hint { display: flex; align-items: center; gap: 6px; margin: 10px 0 0; font-size: 13px; font-weight: 500; }
.mxsp-note-hint[hidden] { display: none; }
.mxsp-notes-panel > .mxsp-note-hint { margin: 0 0 10px; }
.mxsp-comment.is-redacted .mxsp-comment-private { margin: 0; font-size: 14.5px; font-weight: 400; font-style: italic; color: var(--mxsp-muted); }
.mxsp-comment-author { display: flex; flex-direction: column; align-items: center; gap: 8px; text-align: center; }
.mxsp-comment-stat { font-size: 12px; font-weight: 500; line-height: 1.3; color: var(--mxsp-faint); font-variant-numeric: tabular-nums; }
.mxsp-comment-head { display: flex; flex-wrap: wrap; align-items: baseline; gap: 2px 6px; margin-bottom: 12px; }
.mxsp-comment-name { font-size: 15.5px; line-height: 1.3; font-weight: 650; color: var(--mxsp-heading); }
.mxsp-comment-verb { font-size: 15.5px; line-height: 1.3; color: var(--mxsp-muted); }
.mxsp-comment-time { flex-basis: 100%; font-size: 13px; line-height: 1.4; margin-top: 1px; color: var(--mxsp-faint) !important; font-variant-numeric: tabular-nums; }
.mxsp-comment-time:hover { color: var(--mxsp-muted) !important; }
.mxsp-comment-likes { display: inline-flex; align-items: center; gap: 4px; color: var(--mxsp-muted); }
.mxsp-comment-likes .mxsp-icon { color: var(--mxsp-accent); }
.mxsp-comment-foot { display: flex; flex-wrap: wrap; align-items: center; gap: 8px 14px; margin-top: 14px; }
.mxsp-comment-privacy { display: inline-flex; align-items: center; gap: 5px; padding: 4px 6px; border: 0; border-radius: 6px; background: none; font: 500 13px var(--mxsp-font); color: var(--mxsp-faint); cursor: pointer; }
.mxsp-comment-privacy:hover { color: var(--mxsp-heading); background: var(--mxsp-canvas); }
.mxsp-comment-privacy:disabled { opacity: .6; cursor: default; }
.mxsp-comment-edited::before { content: " \00b7  "; }
.mxsp-comment-mail { display: flex; flex-wrap: wrap; align-items: center; gap: 4px 6px; margin: 12px 0 0; font-size: 13px; color: var(--mxsp-muted); }
.mxsp-comment-mail .mxsp-link { font-size: inherit; font-weight: 600; }
.mxsp-comment-edit { margin-top: 6px; }
.mxsp-comment-edit-actions { display: flex; flex-wrap: wrap; align-items: center; gap: 8px 12px; margin-top: 10px; }
.mxsp-like { display: inline-flex; align-items: center; gap: 6px; height: 30px; padding: 0 11px; border: 1px solid var(--mxsp-line-strong); border-radius: 7px; background: #fff; font: 600 13px var(--mxsp-font); color: var(--mxsp-text); cursor: pointer; transition: border-color .15s, background .15s, color .15s; }
.mxsp-like .mxsp-icon { color: var(--mxsp-muted); transition: color .15s, transform .2s; }
.mxsp-like:hover { border-color: var(--mxsp-accent); }
.mxsp-like:hover .mxsp-icon { color: var(--mxsp-accent); }
.mxsp-like.is-liked { background: var(--mxsp-accent-soft); border-color: var(--mxsp-accent); color: var(--mxsp-accent-text); }
.mxsp-like.is-liked .mxsp-icon { color: var(--mxsp-accent); transform: rotate(-8deg); }
.mxsp-like:disabled { opacity: .7; cursor: default; }
.mxsp-like-count { min-width: 18px; padding: 1px 6px; border-radius: 9px; background: var(--mxsp-canvas); font-size: 12px; font-variant-numeric: tabular-nums; color: var(--mxsp-muted); }
.mxsp-like.is-liked .mxsp-like-count { background: #fff; color: var(--mxsp-accent-text); }
.mxsp-like.is-static { cursor: default; height: auto; padding: 0; border: 0; background: none; font-weight: 500; color: var(--mxsp-muted); }
.mxsp-like.is-static .mxsp-like-count { padding: 0; background: none; }

.mxsp-prose { font-size: 15px; line-height: 1.65; color: var(--mxsp-text); word-wrap: break-word; overflow-wrap: anywhere; }
.mxsp-prose > :first-child { margin-top: 0; }
.mxsp-prose > :last-child { margin-bottom: 0; }
.mxsp-prose p { margin: 0 0 12px; }
.mxsp-prose a { text-decoration: underline; text-decoration-color: rgba(15, 107, 198, .3); text-underline-offset: 2px; }
.mxsp-prose a:hover { text-decoration-color: currentColor; }
.mxsp-prose h1, .mxsp-prose h2, .mxsp-prose h3 { margin: 22px 0 10px; font-size: 18px; font-weight: 650; }
/* Code blocks: Ticksy's <pre class="language-x"><code> format, highlighted by Prism. */
.mxsp-prose pre { margin: 0 0 14px; background: #f6f6f8; border: 1px solid var(--mxsp-line); border-radius: 8px; padding: 13px 15px; overflow-x: auto; white-space: pre-wrap; word-break: normal; overflow-wrap: anywhere; font: 13px/1.6 var(--mxsp-mono); color: #24262e; tab-size: 4; }
.mxsp-prose pre code { font: inherit; background: none; padding: 0; border-radius: 0; color: inherit; }
:is(.mxsp-prose, .mxsp-snippet) .token.comment, :is(.mxsp-prose, .mxsp-snippet) .token.prolog, :is(.mxsp-prose, .mxsp-snippet) .token.doctype, :is(.mxsp-prose, .mxsp-snippet) .token.cdata { color: #7d808a; font-style: italic; }
:is(.mxsp-prose, .mxsp-snippet) .token.punctuation, :is(.mxsp-prose, .mxsp-snippet) .token.operator { color: #5c5f69; }
:is(.mxsp-prose, .mxsp-snippet) .token.keyword, :is(.mxsp-prose, .mxsp-snippet) .token.important, :is(.mxsp-prose, .mxsp-snippet) .token.atrule, :is(.mxsp-prose, .mxsp-snippet) .token.selector, :is(.mxsp-prose, .mxsp-snippet) .token.delimiter { color: #7b3fb5; }
:is(.mxsp-prose, .mxsp-snippet) .token.string, :is(.mxsp-prose, .mxsp-snippet) .token.char, :is(.mxsp-prose, .mxsp-snippet) .token.attr-value, :is(.mxsp-prose, .mxsp-snippet) .token.inserted { color: #2d7d3a; }
:is(.mxsp-prose, .mxsp-snippet) .token.function, :is(.mxsp-prose, .mxsp-snippet) .token.class-name { color: #1d5fae; }
:is(.mxsp-prose, .mxsp-snippet) .token.number, :is(.mxsp-prose, .mxsp-snippet) .token.boolean, :is(.mxsp-prose, .mxsp-snippet) .token.constant, :is(.mxsp-prose, .mxsp-snippet) .token.symbol { color: #a65d00; }
:is(.mxsp-prose, .mxsp-snippet) .token.tag, :is(.mxsp-prose, .mxsp-snippet) .token.property, :is(.mxsp-prose, .mxsp-snippet) .token.variable, :is(.mxsp-prose, .mxsp-snippet) .token.deleted { color: #b8392e; }
:is(.mxsp-prose, .mxsp-snippet) .token.attr-name, :is(.mxsp-prose, .mxsp-snippet) .token.builtin { color: #8a6a06; }
.mxsp-prose img.is-zoomable { cursor: zoom-in; }
.mxsp-prose code { background: #f1f1f4; padding: 1px 5px; border-radius: 4px; font-size: .88em; }
.mxsp-prose pre code { background: none; padding: 0; font-size: inherit; }
.mxsp-prose blockquote { margin: 0 0 12px; padding: 2px 0 2px 16px; border-left: 3px solid var(--mxsp-line-strong); color: var(--mxsp-muted); }
.mxsp-prose img { border: 1px solid var(--mxsp-line); border-radius: 8px; }
.mxsp-prose ul, .mxsp-prose ol { padding-left: 22px; margin: 0 0 12px; }
.mxsp-prose li + li { margin-top: 3px; }
.mxsp-attachments { margin-top: 16px; padding: 12px 14px; background: #f8f8fa; border: 1px solid var(--mxsp-line); border-radius: 8px; }
.mxsp-attachments ul { list-style: none; margin: 0; padding: 0; display: grid; gap: 6px; }
.mxsp-attachments li { display: flex; gap: 8px; align-items: center; font-size: 14px; }
.mxsp-attachments a { display: inline-flex; gap: 7px; align-items: center; font-weight: 500; }
.mxsp-label-sm { margin: 0 0 8px; font-size: 13px; font-weight: 600; color: var(--mxsp-muted); }

.mxsp-ticket-foot { padding: 20px 22px 22px; background: #fafafb; border-top: 1px solid var(--mxsp-line); }
.mxsp-signin-bar { margin: -20px -22px -22px; padding: 18px 22px; background: var(--mxsp-ink); text-align: center; }
.mxsp-signin-bar .mxsp-btn-white { border-color: transparent; }

/* Ticket sidebar */
.mxsp-license { margin: 0 0 14px; border-radius: 8px; border: 1px solid; overflow: hidden; }
.mxsp-license summary { list-style: none; cursor: pointer; padding: 10px 12px; font-size: 14px; font-weight: 600; display: flex; justify-content: center; gap: 7px; align-items: center; }
.mxsp-license summary::-webkit-details-marker { display: none; }
.mxsp-license[open] summary { border-bottom: 1px solid; border-color: inherit; }
.mxsp-license.is-verified { background: var(--mxsp-green-soft); border-color: #c4e5d2; color: #17774a; }
.mxsp-license.is-inactive { background: var(--mxsp-red-soft); border-color: #f2cdc8; color: #a8332a; }
.mxsp-license.is-unchecked { background: var(--mxsp-canvas); border-color: var(--mxsp-line); color: var(--mxsp-muted); }
.mxsp-license-info { padding: 10px 12px 12px; font-size: 13px; color: var(--mxsp-text); line-height: 1.55; background: #fff; }
.mxsp-license-info br + br { display: none; }
.mxsp-license-info p { margin: 6px 0; }
.mxsp-select-row { display: grid; grid-template-columns: 76px minmax(0, 1fr); align-items: center; border: 1px solid var(--mxsp-line-strong); border-radius: 8px; padding: 0 0 0 12px; margin: 0 0 10px; font-size: 13.5px; font-weight: 500; line-height: 38px; color: var(--mxsp-muted); background: #fff; transition: border-color .15s; }
.mxsp-select-row:hover { border-color: #bcbec6; }
.mxsp-select-row:focus-within { border-color: #9fb6d6; box-shadow: var(--mxsp-focus); }
.mxsp .mxsp-select-row select { border: 0; box-shadow: none; width: 100%; min-width: 0; background: transparent; padding: 0 8px 0 4px; height: 38px; font: 600 14px var(--mxsp-font); color: var(--mxsp-heading); cursor: pointer; }
.mxsp .mxsp-select-row select:focus { box-shadow: none; }
.mxsp-details { display: grid; grid-template-columns: 92px minmax(0, 1fr); gap: 11px 12px; margin: 0; padding: 18px 22px; border-top: 1px solid var(--mxsp-line); font-size: 14px; }
.mxsp-details dt { font-size: 13px; font-weight: 500; color: var(--mxsp-muted); }
.mxsp-details dd { margin: 0; color: var(--mxsp-heading); font-weight: 500; display: flex; gap: 7px; align-items: center; min-width: 0; }
.mxsp-details dd a { overflow: hidden; text-overflow: ellipsis; white-space: nowrap; }
.mxsp-details dd .mxsp-icon { color: var(--mxsp-faint); }
.mxsp-details dd.mxsp-dd-wrap { flex-wrap: wrap; }
.mxsp-details dd.mxsp-dd-wrap a { white-space: normal; }
[data-mxsp-delete-ticket] { font-size: 13.5px; font-weight: 500; }

.mxsp-notes-panel textarea { width: 100%; }
.mxsp-note-form { display: flex; gap: 8px; align-items: flex-start; margin-bottom: 12px; }
.mxsp-notes { list-style: none; margin: 0; padding: 0; display: grid; gap: 8px; }
.mxsp-notes li { background: #fff; border: 1px solid var(--mxsp-note-line); border-radius: 8px; padding: 10px 12px; }
.mxsp-notes li .mxsp-link { margin-left: 8px; }

/* ----------------------------------------------------------------- Forms */

.mxsp input[type=text], .mxsp input[type=email], .mxsp input[type=password], .mxsp input[type=url], .mxsp input[type=search], .mxsp input[type=number], .mxsp select, .mxsp textarea {
	width: 100%; padding: 10px 13px; border: 1px solid var(--mxsp-line-strong); border-radius: 8px;
	background: #fff; color: var(--mxsp-heading); font: 14.5px var(--mxsp-font); transition: border-color .15s, box-shadow .15s;
}
.mxsp input::placeholder, .mxsp textarea::placeholder { color: var(--mxsp-faint); }
.mxsp input:hover, .mxsp select:hover, .mxsp textarea:hover { border-color: #bcbec6; }
.mxsp input:focus, .mxsp select:focus, .mxsp textarea:focus { outline: none; border-color: #6f97c9; box-shadow: var(--mxsp-focus); }
.mxsp input[aria-invalid=true] { border-color: var(--mxsp-red); box-shadow: 0 0 0 3px var(--mxsp-red-soft); } /* "fill this in first" */
.mxsp textarea { resize: vertical; }
.mxsp-code-ish { font-family: var(--mxsp-mono) !important; font-size: 12.5px !important; }
.mxsp-input-xs { width: 84px !important; display: inline-block; }
.mxsp-input-sm { max-width: 170px; }
.mxsp-input-md { max-width: 260px; }
.mxsp-form { display: block; }
.mxsp-form .mxsp-section { padding: 0 0 26px; }
.mxsp-submit-form { padding: 26px 28px 30px; }
.mxsp-section-title { display: block; margin: 0 0 3px; font-size: 15px; font-weight: 650; color: var(--mxsp-heading); }
.mxsp-section-help { display: block; margin: 0 0 10px; color: var(--mxsp-muted); font-size: 14px; }
.mxsp-field { position: relative; }
.mxsp-field.mxsp-required::after { content: "*"; position: absolute; right: 13px; top: 10px; color: var(--mxsp-red); font-size: 15px; pointer-events: none; }
.mxsp-field.mxsp-required select { padding-right: 46px; }
.mxsp-field.mxsp-required:has(select)::after { right: 32px; }

/* Category dropdown with icons (the real <select> is hidden underneath). */
.mxsp-picker { position: relative; }
.mxsp .mxsp-picker-btn { display: flex; align-items: center; gap: 10px; width: 100%; min-height: 44px; padding: 7px 50px 7px 10px; border: 1px solid var(--mxsp-line-strong); border-radius: 8px; background: #fff url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' width='14' height='14' viewBox='0 0 24 24' fill='none' stroke='%236a6d77' stroke-width='2.2' stroke-linecap='round' stroke-linejoin='round'%3E%3Cpath d='m6 9 6 6 6-6'/%3E%3C/svg%3E") no-repeat right 12px center; color: var(--mxsp-heading); font-size: 14.5px; text-align: left; cursor: pointer; transition: border-color .15s, box-shadow .15s; }
.mxsp .mxsp-picker-btn:hover { border-color: #bcbec6; }
.mxsp .mxsp-picker-btn:focus-visible, .mxsp-picker.is-open .mxsp-picker-btn { border-color: #6f97c9; box-shadow: var(--mxsp-focus); }
.mxsp-picker-btn.is-empty { padding-left: 13px; color: var(--mxsp-muted); }
.mxsp-picker-icon { width: 24px; height: 24px; border-radius: 5px; object-fit: contain; flex: none; mix-blend-mode: multiply; } /* white icon backgrounds blend into the row highlight */
.mxsp-picker-name { min-width: 0; overflow: hidden; text-overflow: ellipsis; white-space: nowrap; }
.mxsp-picker-list { position: absolute; z-index: 40; top: calc(100% + 4px); left: 0; right: 0; max-height: min(380px, 60vh); overflow-y: auto; margin: 0; padding: 4px; list-style: none; background: #fff; border: 1px solid var(--mxsp-line-strong); border-radius: 8px; box-shadow: var(--mxsp-shadow-pop); }
.mxsp .mxsp-picker-list:focus, .mxsp .mxsp-picker-list:focus-visible { outline: none; box-shadow: var(--mxsp-shadow-pop); } /* the highlighted row shows focus */
.mxsp-picker-list li { display: flex; align-items: center; gap: 10px; margin: 0; padding: 8px 10px; border-radius: 6px; color: var(--mxsp-text); font-size: 14.5px; cursor: pointer; }
.mxsp-picker-list li + li { margin-top: 1px; }
.mxsp-picker-list li.is-active { background: #f0f1f4; color: var(--mxsp-heading); }
.mxsp-picker-list li[aria-selected=true] { font-weight: 600; color: var(--mxsp-heading); }
.mxsp-picker-list li[aria-selected=true]::after { content: ""; flex: none; width: 14px; height: 14px; margin-left: auto; background: url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 24 24' fill='none' stroke='%231f9d5c' stroke-width='3' stroke-linecap='round' stroke-linejoin='round'%3E%3Cpath d='M5 12.5 10 17 19 7'/%3E%3C/svg%3E") no-repeat center / contain; }
.mxsp-field.mxsp-private input { padding-right: 48px; background: #fff url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' width='14' height='14' viewBox='0 0 24 24' fill='none' stroke='%239a9eae' stroke-width='2'%3E%3Crect x='5' y='11' width='14' height='10' rx='2'/%3E%3Cpath d='M8 11V7a4 4 0 0 1 8 0v4'/%3E%3C/svg%3E") no-repeat right 30px center; }
.mxsp-field-label { display: grid; align-content: start; gap: 6px; margin: 0 0 16px; font-size: 14px; font-weight: 600; color: var(--mxsp-heading); }
.mxsp-field-label .mxsp-section-help { font-weight: 400; margin: 0; font-size: 13px; }
.mxsp-inline-field { display: flex; gap: 8px; align-items: center; font-weight: 400; }
.mxsp-grid-2 { display: grid; grid-template-columns: 1fr 1fr; gap: 12px 16px; margin-bottom: 4px; }
.mxsp-section.mxsp-grid-2 > div { display: flex; flex-direction: column; }
.mxsp-section.mxsp-grid-2 > div .mxsp-section-help { flex: 1 0 auto; min-height: 22px; } /* help text of different lengths: inputs still line up */
.mxsp-presales-note { margin-top: 10px; padding: 10px 12px; background: var(--mxsp-accent-soft); border-radius: 8px; font-size: 14px; color: #5e4a12; }
.mxsp-presales-note p { margin: 0; }
.mxsp-presales-note a { color: var(--mxsp-accent-text); font-weight: 600; }
.mxsp-switched { margin: 10px 0 0; }
.mxsp-switched .mxsp-link { font-size: inherit; font-weight: 600; }
.mxsp-file-link { display: inline-flex; gap: 7px; align-items: center; margin-top: 12px; cursor: pointer; font-weight: 500; }
.mxsp-site-login-link { display: flex; width: fit-content; margin-top: 10px; }
.mxsp-site-login { margin-top: 14px; }
.mxsp-site-login .mxsp-field { max-width: 560px; }
.mxsp-site-login .mxsp-label-sm { display: block; margin-bottom: 6px; }
.mxsp .mxsp-site-login textarea { font-family: var(--mxsp-mono); font-size: 13px; }
.mxsp-site-login .mxsp-small { margin: 6px 0 0; }
.mxsp-site-login-value span { font-family: var(--mxsp-mono); font-size: 12.5px; }
.mxsp-form-message { margin: 14px 0; padding: 11px 14px; border-radius: 8px; font-size: 14px; }
.mxsp-form-message.is-error { background: var(--mxsp-red-soft); color: #a8332a; border: 1px solid #f2cdc8; }
.mxsp-message-actions { display: flex; flex-wrap: wrap; gap: 8px; margin-top: 10px; }
.mxsp-form-message.is-success { background: var(--mxsp-green-soft); color: #17774a; border: 1px solid #c4e5d2; }
.mxsp-inline-message { margin: 0; padding: 4px 9px; font-size: 13px; }
.mxsp-form-links { font-size: 13.5px; margin: 12px 0 16px; }
.mxsp-inline-form { display: flex; flex-wrap: wrap; gap: 8px; align-items: center; }
.mxsp-inline-form input[type=text] { width: auto; flex: 1; min-width: 140px; }
.mxsp-inline-form select { width: auto; }
.mxsp-inline-card { display: flex; flex-wrap: wrap; gap: 10px; align-items: center; margin-bottom: 16px; }
.mxsp-inline-card input[type=text], .mxsp-inline-card input[type=email] { width: auto; flex: 1; min-width: 180px; }

.mxsp-switch { display: flex; align-items: center; gap: 10px; margin: 0 0 14px; cursor: pointer; font-size: 14.5px; user-select: none; }
.mxsp-switch input { position: absolute; opacity: 0; width: 1px; height: 1px; }
.mxsp-switch-ui { position: relative; width: 36px; height: 21px; border-radius: 11px; background: #d5d6dc; transition: background .15s; flex: none; }
.mxsp-switch-ui::after { content: ""; position: absolute; top: 2px; left: 2px; width: 17px; height: 17px; border-radius: 50%; background: #fff; box-shadow: 0 1px 2px rgba(17, 18, 24, .25); transition: transform .15s; }
.mxsp-switch input:checked + .mxsp-switch-ui { background: var(--mxsp-ink); }
.mxsp-switch input:checked + .mxsp-switch-ui::after { transform: translateX(15px); }
.mxsp-switch input:focus-visible + .mxsp-switch-ui { box-shadow: var(--mxsp-focus); }
.mxsp-check { display: inline-flex; gap: 6px; align-items: center; font-size: 13.5px; white-space: nowrap; cursor: pointer; }
.mxsp input[type=checkbox] { accent-color: var(--mxsp-ink); }

/* Modal */
.mxsp-modal { width: min(440px, calc(100vw - 32px)); padding: 0; border: 0; border-radius: 14px; box-shadow: 0 24px 64px rgba(17, 18, 24, .3); }
.mxsp-modal::backdrop { background: rgba(17, 18, 24, .5); backdrop-filter: blur(2px); }
.mxsp-modal-head { display: flex; justify-content: space-between; align-items: center; padding: 18px 22px 0; }
.mxsp-modal-head h2 { margin: 0; font-size: 19px; font-weight: 700; letter-spacing: -.015em; color: var(--mxsp-heading); }
.mxsp-modal-close { background: none; border: 0; color: var(--mxsp-muted); cursor: pointer; padding: 6px; line-height: 0; border-radius: 6px; }
.mxsp-modal-close:hover { background: var(--mxsp-canvas); color: var(--mxsp-heading); }
.mxsp-modal-body { padding: 16px 22px 22px; }
.mxsp-login-form .mxsp-field, .mxsp-reset-form .mxsp-field { margin-bottom: 10px; }
.mxsp-login-form > .mxsp-btn-green, .mxsp-reset-form > .mxsp-btn-green { width: 100%; }
.mxsp-reset-form > p:first-of-type { margin: 0 0 16px; }
.mxsp-register-btn { margin-bottom: 18px; }

/* Tables */
.mxsp-table-card { overflow-x: auto; }
.mxsp-table { width: 100%; border-collapse: collapse; font-size: 14px; }
.mxsp-table th { text-align: left; padding: 12px 18px; font-size: 13px; font-weight: 600; color: var(--mxsp-muted); border-bottom: 1px solid var(--mxsp-line); background: #fafafb; white-space: nowrap; }
.mxsp-table th a { color: inherit; }
.mxsp-table th a.is-current { color: var(--mxsp-heading); }
.mxsp-table th a.is-current::after { content: " ↓"; color: var(--mxsp-accent-text); }
.mxsp-table td { padding: 11px 18px; border-bottom: 1px solid var(--mxsp-line); vertical-align: middle; }
.mxsp-table td:first-child a { color: var(--mxsp-heading); font-weight: 600; }
.mxsp-table td:first-child > a { display: inline-flex; align-items: center; gap: 8px; } /* avatar stays next to long names */
.mxsp-table td:first-child { min-width: 220px; }
.mxsp-table td:first-child > a .mxsp-avatar, .mxsp-table td:first-child > a img { flex: none; }
.mxsp-table tr:last-child td { border-bottom: 0; }
.mxsp-table tr:hover td { background: var(--mxsp-hover); }
.mxsp-table tr.is-blocked td { opacity: .55; }
.mxsp-row-actions { display: flex; flex-wrap: wrap; gap: 4px 14px; font-size: 13px; }
td.mxsp-row-actions { display: table-cell; white-space: nowrap; } /* a flex <td> breaks the row: keep it a cell, on one line */
td.mxsp-row-actions > * + * { margin-left: 12px; }
.mxsp-search-page-form { display: flex; align-items: center; gap: 10px; padding: 6px 8px 6px 16px; margin-bottom: 20px; }
.mxsp-col-main > .mxsp-search-page-form { margin-bottom: 0; }
.mxsp-search-page-form input { border: 0 !important; box-shadow: none !important; padding-left: 4px !important; font-size: 15px !important; }
.mxsp-search-page-form .mxsp-icon { color: var(--mxsp-faint); }
.mxsp-search-page-form:focus-within { border-color: #9fb6d6; box-shadow: var(--mxsp-focus); }

/* Customer page */
.mxsp-profile-head { display: flex; align-items: center; gap: 16px; padding: 22px; }
.mxsp-profile-head h1 { margin: 2px 0 0; font-size: 24px; font-weight: 700; letter-spacing: -.02em; }
.mxsp-tabs { display: flex; gap: 4px; padding: 0 16px; border-top: 1px solid var(--mxsp-line); }
.mxsp-tab { position: relative; padding: 14px 10px; border: 0; background: none; font: 600 14px var(--mxsp-font); color: var(--mxsp-muted); cursor: pointer; display: flex; gap: 7px; align-items: center; }
.mxsp-tab:hover { color: var(--mxsp-heading); }
.mxsp-tab.is-active { color: var(--mxsp-heading); }
.mxsp-tab.is-active::after { content: ""; position: absolute; left: 8px; right: 8px; bottom: -1px; height: 2px; border-radius: 2px; background: var(--mxsp-accent); }

/* Categories admin */
.mxsp-cat-admin { list-style: none; margin: 0; padding: 0; }
.mxsp-cat-row { border-bottom: 1px solid var(--mxsp-line); }
.mxsp-cat-row:last-child { border-bottom: 0; }
.mxsp-cat-row.is-hidden { background: #fafafb; }
.mxsp-cat-row.is-hidden input[name=name] { color: var(--mxsp-muted); }
.mxsp-cat-row.is-dragging { opacity: .4; }
.mxsp-cat-form { display: flex; flex-wrap: wrap; gap: 8px 12px; align-items: center; padding: 12px 18px; }
.mxsp-cat-form input[type=text] { width: auto; flex: 1; min-width: 160px; }
.mxsp-cat-form input[type=url] { flex: 1; }
.mxsp-grip { cursor: grab; color: var(--mxsp-faint); line-height: 0; }
.mxsp-cat-preview { width: 18px; display: inline-flex; justify-content: center; }

.mxsp-settings-panel { scroll-margin-top: 90px; }
.mxsp-settings-panel pre { background: #f6f6f8; padding: 11px 13px; border-radius: 8px; border: 1px solid var(--mxsp-line); }

/* ----------------------------------------------------------- Public pages */

/* The dark band under the store header: page title + support menu. */
.mxsp-public { padding-bottom: 8px; }
.mxsp-public .mxsp-main { padding-top: 32px; }
.mxsp-band { background-color: var(--mxsp-dark); background-image: radial-gradient(520px 240px at 82% 120%, rgba(124, 58, 237, .26), transparent 70%), var(--mxsp-grid); background-size: auto, 72px 72px, 72px 72px; color: #fff; }
.mxsp-band-inner { padding-top: 40px; }
.mxsp .mxsp-crumbs { margin: 0; font-size: 13px; color: #8c889a; display: flex; gap: 6px; }
.mxsp .mxsp-crumbs a { color: #8c889a; }
.mxsp .mxsp-crumbs a:hover { color: #fff; }
.mxsp-eyebrow { margin: 0; font-size: 13px; font-weight: 650; letter-spacing: .06em; text-transform: uppercase; color: var(--mxsp-lav); }
.mxsp .mxsp-band-title { margin: 10px 0 0; max-width: 900px; color: #fff; font-size: clamp(1.75rem, 3.4vw, 2.6rem); line-height: 1.15; font-weight: 750; letter-spacing: -.035em; overflow-wrap: anywhere; }
.mxsp-band-lead { margin: 10px 0 0; max-width: 640px; color: var(--mxsp-dim); font-size: 1.05rem; line-height: 1.55; }
.mxsp-band-lead p { margin: 0; }
.mxsp .mxsp-band-lead a { color: #fff; text-decoration: underline; text-underline-offset: 3px; }

.mxsp-band-home { text-align: center; background-image: radial-gradient(640px 340px at 50% 115%, rgba(124, 58, 237, .32), transparent 70%), var(--mxsp-grid); }
.mxsp-band-home .mxsp-band-inner { padding-top: clamp(3rem, 7vw, 4.75rem); }
.mxsp-band-home .mxsp-band-title { margin: 14px auto 0; font-size: clamp(2.25rem, 5vw, 3.5rem); }
.mxsp-band-home .mxsp-band-lead { margin: 16px auto 0; font-size: 1.15rem; }
.mxsp-band-search { display: flex; align-items: center; gap: 8px; max-width: 640px; margin: 30px auto 0; padding: 6px 6px 6px 18px; background: #fff; border-radius: 14px; box-shadow: 0 24px 60px rgba(0, 0, 0, .35); }
.mxsp-band-search .mxsp-icon { color: var(--mxsp-faint); }
.mxsp .mxsp-band-search input[type=search] { flex: 1; border: 0; padding: 12px 6px; font-size: 16px; box-shadow: none; background: none; }
.mxsp .mxsp-band-search input[type=search]:focus { box-shadow: none; }

/* Support menu: a row of tabs at the bottom of the band. */
.mxsp-subnav { display: flex; flex-wrap: wrap; align-items: center; gap: 4px; margin-top: 30px; padding: 10px 0 14px; border-top: 1px solid rgba(255, 255, 255, .08); text-align: left; }
.mxsp-band-home .mxsp-subnav { margin-top: 44px; justify-content: center; }
.mxsp .mxsp-subnav-link { display: inline-flex; align-items: center; gap: 6px; padding: 8px 13px; border: 0; border-radius: 9px; background: none; color: #c9c6d3; font: 600 14px/1 var(--mxsp-font); cursor: pointer; text-decoration: none; white-space: nowrap; }
.mxsp .mxsp-subnav-link:hover { color: #fff; background: rgba(255, 255, 255, .07); text-decoration: none; }
.mxsp .mxsp-subnav-link.is-active { color: #fff; background: rgba(255, 255, 255, .1); }
.mxsp .mxsp-subnav-primary { background: var(--mxsp-accent); color: #fff; }
.mxsp .mxsp-subnav-primary:hover, .mxsp .mxsp-subnav-primary.is-active { background: var(--mxsp-accent-hover); }
.mxsp-subnav-end { display: inline-flex; align-items: center; gap: 10px; margin-left: auto; }
.mxsp-band-home .mxsp-subnav-end { margin-left: 12px; }
.mxsp-subnav-search { position: relative; }
.mxsp-subnav-search .mxsp-icon { position: absolute; left: 11px; top: 50%; transform: translateY(-50%); color: rgba(255, 255, 255, .5); pointer-events: none; }
.mxsp .mxsp-subnav-search input[type=search] { width: 170px; height: 34px; padding: 0 12px 0 32px; border: 1px solid rgba(255, 255, 255, .12); border-radius: 9px; background: rgba(255, 255, 255, .06); color: #fff; font-size: 13.5px; transition: width .2s; }
.mxsp .mxsp-subnav-search input[type=search]::placeholder { color: rgba(255, 255, 255, .45); }
.mxsp .mxsp-subnav-search input[type=search]:focus { width: 230px; border-color: rgba(196, 181, 253, .55); box-shadow: none; }
.mxsp-subnav-user { display: inline-flex; align-items: center; gap: 8px; font-size: 13.5px; color: #c9c6d3; }
.mxsp .mxsp-subnav-user a { color: #fff; font-weight: 600; max-width: 160px; overflow: hidden; text-overflow: ellipsis; white-space: nowrap; }
.mxsp .mxsp-subnav-user .mxsp-subnav-out { color: #8c889a; font-weight: 500; }

/* Support home */
.mxsp-home { display: grid; gap: 28px; }
.mxsp .mxsp-section-heading { margin: 0 0 14px; font-size: 1.25rem; font-weight: 750; letter-spacing: -.02em; }
.mxsp-topic-grid { display: grid; grid-template-columns: repeat(auto-fit, minmax(230px, 1fr)); gap: 16px; }
.mxsp .mxsp-topic-card { display: flex; flex-direction: column; align-items: flex-start; gap: 10px; padding: 24px 20px; background: #fff; border: 1px solid var(--mxsp-line); border-radius: 16px; color: var(--mxsp-text); text-decoration: none; transition: border-color .15s, box-shadow .15s, transform .15s; }
.mxsp .mxsp-topic-card:hover { border-color: #cdbcf7; box-shadow: 0 10px 26px rgba(109, 40, 217, .1); transform: translateY(-2px); text-decoration: none; }
.mxsp-topic-card .mxsp-cat-tile { width: 44px; height: 44px; border-radius: 11px; }
.mxsp-topic-card .mxsp-cat-tile .mxsp-icon { width: 20px; height: 20px; }
.mxsp-topic-name { margin-top: 6px; font-size: 1.05rem; font-weight: 700; color: var(--mxsp-heading); }
.mxsp-topic-text { font-size: 14px; color: var(--mxsp-muted); line-height: 1.5; } /* one line from 1280px wide */
.mxsp-topic-go { display: inline-flex; align-items: center; gap: 6px; margin-top: auto; padding-top: 6px; font-size: 14px; font-weight: 650; color: var(--mxsp-accent); }
.mxsp-home-row { display: grid; grid-template-columns: minmax(0, 1fr) minmax(0, 1fr); gap: 16px; align-items: start; }
.mxsp-home-row > :only-child { grid-column: 1 / -1; }
.mxsp .mxsp-docs-card { display: flex; align-items: center; gap: 16px; padding: 22px 24px; color: var(--mxsp-text); text-decoration: none; transition: border-color .15s; }
.mxsp .mxsp-docs-card:hover { border-color: #cdbcf7; text-decoration: none; }
.mxsp-docs-card > span:nth-child(2) { display: grid; gap: 3px; flex: 1; font-size: 14.5px; color: var(--mxsp-muted); }
.mxsp-docs-card strong { font-size: 1.05rem; color: var(--mxsp-heading); }
.mxsp-docs-card > .mxsp-icon { color: var(--mxsp-accent); }
.mxsp-docs-icon { display: inline-flex; align-items: center; justify-content: center; width: 48px; height: 48px; flex: none; border-radius: 12px; background-color: var(--mxsp-dark); background-image: radial-gradient(40px 30px at 50% 80%, rgba(124, 58, 237, .5), transparent 70%); color: #fff; }
.mxsp-welcome { display: flex; gap: 12px; align-items: flex-start; padding: 16px 20px !important; border-left: 3px solid var(--mxsp-accent); font-size: 14.5px; }
.mxsp-welcome p { margin: 0; }

/* Short lists (recent tickets, docs results, licenses, connections) */
.mxsp-mini-list { list-style: none; margin: 0; padding: 6px; }
.mxsp-mini-list li + li { border-top: 1px solid var(--mxsp-line); }
.mxsp .mxsp-mini-list a, .mxsp-mini-row { display: grid; gap: 3px; padding: 11px 14px; border-radius: 9px; color: var(--mxsp-text); text-decoration: none; }
.mxsp .mxsp-mini-list a:hover { background: var(--mxsp-hover); text-decoration: none; }
.mxsp-mini-title { display: flex; align-items: center; gap: 8px; font-weight: 600; color: var(--mxsp-heading); overflow-wrap: anywhere; }
.mxsp-mini-meta { font-size: 13px; color: var(--mxsp-muted); }

/* Topic icon tiles */
.mxsp-cat-tile { display: inline-flex; align-items: center; justify-content: center; width: 26px; height: 26px; flex: none; border-radius: 8px; background-color: var(--mxsp-dark); background-image: radial-gradient(24px 18px at 50% 85%, rgba(124, 58, 237, .55), transparent 70%); color: #fff; }

/* Submit form */
/* One centred column. */
.mxsp-wrap.mxsp-submit-layout { max-width: calc(1060px + 2 * var(--wp--style--root--padding-left, 24px)); }
.mxsp-step-num { display: inline-flex; align-items: center; justify-content: center; width: 22px; height: 22px; margin-right: 6px; border-radius: 50%; background: var(--mxsp-accent-soft); color: var(--mxsp-accent); font-size: 12px; font-weight: 750; vertical-align: 1px; }
.mxsp fieldset.mxsp-step { margin: 0; padding: 0 0 26px; border: 0; min-width: 0; }
.mxsp fieldset.mxsp-step legend { padding: 0; margin-bottom: 12px; }
.mxsp-optional { font-weight: 500; color: var(--mxsp-faint); }
.mxsp-topic-choices { display: grid; grid-template-columns: repeat(auto-fit, minmax(min(270px, 100%), 1fr)); gap: 10px; } /* 270px: the longest topic name stays on one line */
.mxsp-topic-choice { position: relative; display: flex; align-items: center; gap: 11px; padding: 13px 14px; border: 1px solid var(--mxsp-line-strong); border-radius: 12px; background: #fff; cursor: pointer; font-size: 14.5px; font-weight: 600; color: var(--mxsp-heading); transition: border-color .15s, background .15s, box-shadow .15s; }
.mxsp-topic-choice:hover { border-color: #cdbcf7; }
.mxsp-topic-choice input { position: absolute; opacity: 0; pointer-events: none; }
.mxsp-topic-choice.is-on, .mxsp-topic-choice:has(input:checked) { border-color: var(--mxsp-accent); background: var(--mxsp-accent-soft); box-shadow: inset 0 0 0 1px var(--mxsp-accent); }
.mxsp-topic-choice:has(input:focus-visible) { box-shadow: var(--mxsp-focus); }
.mxsp-own-plugins { display: flex; flex-wrap: wrap; align-items: center; gap: 6px; margin-bottom: 10px; }
.mxsp-own-plugins .mxsp-section-help { margin: 0 4px 0 0; }
.mxsp-own-chip { padding: 6px 11px; border: 1px solid var(--mxsp-line-strong); border-radius: 999px; background: #fff; color: var(--mxsp-heading); font: 600 13px var(--mxsp-font); cursor: pointer; }
.mxsp-own-chip:hover { border-color: var(--mxsp-accent); color: var(--mxsp-accent); }
.mxsp-own-chip.is-on { background: var(--mxsp-accent); border-color: var(--mxsp-accent); color: #fff; }
.mxsp-plugin-search { position: relative; }
.mxsp-plugin-search > .mxsp-icon { position: absolute; left: 14px; top: 13px; color: var(--mxsp-faint); pointer-events: none; }
.mxsp .mxsp-plugin-search input[type=search] { padding-left: 40px; height: 44px; border-radius: 10px; }
.mxsp-plugin-results { position: absolute; z-index: 40; top: calc(100% + 4px); left: 0; right: 0; max-height: min(360px, 55vh); overflow-y: auto; margin: 0; padding: 5px; list-style: none; background: #fff; border: 1px solid var(--mxsp-line-strong); border-radius: 12px; box-shadow: var(--mxsp-shadow-pop); }
.mxsp-plugin-results li { display: flex; align-items: baseline; justify-content: space-between; gap: 12px; padding: 9px 11px; border-radius: 8px; font-size: 14.5px; color: var(--mxsp-heading); cursor: pointer; }
.mxsp-plugin-results li em { font-style: normal; font-size: 12.5px; color: var(--mxsp-faint); white-space: nowrap; }
.mxsp-plugin-results li.is-active, .mxsp-plugin-results li[data-id]:hover { background: var(--mxsp-accent-soft); }
.mxsp-plugin-results li.mxsp-plugin-none { color: var(--mxsp-muted); cursor: default; }
.mxsp-plugin-chosen { display: flex; align-items: center; gap: 12px; flex-wrap: wrap; }
.mxsp-plugin-chip { display: inline-flex; align-items: baseline; gap: 8px; padding: 10px 14px; border: 1px solid var(--mxsp-accent); border-radius: 10px; background: var(--mxsp-accent-soft); color: var(--mxsp-heading); }
.mxsp-no-license { margin: 12px 0 0; }
.mxsp-switch-help { margin-top: -6px; }
.mxsp-submit-foot { display: flex; flex-wrap: wrap; align-items: center; gap: 12px 18px; }
.mxsp-muted-light { color: var(--mxsp-dim); }
.mxsp-ticket-topic { display: flex; align-items: center; gap: 9px; margin: 0; font-weight: 600; color: var(--mxsp-heading); }

.mxsp-login-page .mxsp-card { max-width: 460px; margin: 0 auto; }

.mxsp-footer { padding: 28px 0 40px; text-align: center; font-size: 13px; color: var(--mxsp-faint); }
.mxsp-footer a { color: var(--mxsp-muted); }

/* WordPress editor inside our cards (non-composer editors) */
.mxsp .wp-editor-wrap { border-radius: var(--mxsp-radius); }
.mxsp .wp-editor-tools { padding: 6px 8px 0; background: #fff; }
.mxsp .wp-editor-tabs { float: right; }
.mxsp .wp-switch-editor { font: 500 12.5px var(--mxsp-font); padding: 4px 9px; border: 0; background: none; cursor: pointer; margin-left: 2px; border-radius: 6px; color: var(--mxsp-faint); }
.mxsp .html-active .switch-html, .mxsp .tmce-active .switch-tmce { background: var(--mxsp-canvas); color: var(--mxsp-heading); }
.mxsp .wp-editor-container { border: 1px solid var(--mxsp-line-strong); border-radius: var(--mxsp-radius); overflow: hidden; }
.mxsp .mce-toolbar-grp { background: #fff !important; border-bottom: 1px solid var(--mxsp-line) !important; }
.mxsp .quicktags-toolbar { background: #fafafb; border-bottom: 1px solid var(--mxsp-line); padding: 5px; }
.mxsp .wp-editor-area { border: 0 !important; font: 13px/1.6 var(--mxsp-mono) !important; padding: 12px !important; }
.mxsp div.mce-statusbar { border-top: 1px solid var(--mxsp-line) !important; }

/* ------------------------------------------------------------ Responsive */

@media (max-width: 960px) {
	.mxsp-layout, .mxsp-layout-left { grid-template-columns: minmax(0, 1fr); }
	.mxsp-col-side { position: static; }
	.mxsp-layout-left .mxsp-col-side { order: -1; }
	.mxsp .mxsp-header-search input[type=search], .mxsp .mxsp-header-search input[type=search]:focus { width: 160px; }
}

@media (max-width: 800px) {
	.mxsp-wrap { padding: 0 16px; }
	.mxsp-header-agent .mxsp-header-inner { flex-wrap: wrap; gap: 6px 10px; padding: 8px 16px; }
	.mxsp-header-agent .mxsp-nav { order: 3; flex-basis: 100%; overflow-x: auto; }
	.mxsp-header-agent .mxsp-nav-link.is-active::after { display: none; }
	.mxsp-header-agent .mxsp-header-search { display: none; }
	.mxsp-grid-2 { grid-template-columns: 1fr; }
	.mxsp-comment { grid-template-columns: 1fr; padding: 18px 16px; }
	.mxsp-comment-author { flex-direction: row; }
	.mxsp-ticket-head { flex-direction: column; align-items: flex-start; }
	.mxsp-ticket-subject { font-size: 21px; }
	.mxsp-notifications { width: min(380px, calc(100vw - 28px)); }
	.mxsp-submit-form { padding: 20px 18px; }
	.mxsp-stale { grid-template-columns: 1fr; }
	.mxsp-stale p + p { grid-column: 1; grid-row: auto; }
	.mxsp-ticket-link { padding-left: 16px; }
}

@media (max-width: 960px) {
	.mxsp-home-row { grid-template-columns: minmax(0, 1fr); }
	.mxsp-subnav-end { margin-left: 0; flex-basis: 100%; justify-content: space-between; padding-top: 6px; }
	.mxsp-band-home .mxsp-subnav-end { justify-content: center; }
}

@media (max-width: 640px) {
	.mxsp-band-inner { padding-top: 28px; }
	.mxsp-subnav { gap: 2px; margin-top: 22px; }
	.mxsp .mxsp-subnav-link { padding: 8px 10px; font-size: 13.5px; }
	.mxsp .mxsp-subnav-search input[type=search], .mxsp .mxsp-subnav-search input[type=search]:focus { width: 140px; }
	.mxsp-band-search { padding-left: 12px; }
	.mxsp-band-search .mxsp-btn { padding: 10px 12px; }
	.mxsp-topic-choices { grid-template-columns: minmax(0, 1fr); }
	.mxsp-public .mxsp-main { padding-top: 20px; }
}

@media (prefers-reduced-motion: reduce) {
	.mxsp *, .mxsp *::before, .mxsp *::after { transition: none !important; }
}

@media print {
	.mxsp-header, .mxsp-footer, .mxsp-band, .mxsp-col-side, .mxsp-action-bar, .mxsp-composer, .mxsp-ticket-foot { display: none !important; }
	.mxsp { background: #fff; }
	.mxsp-card { border: 0; box-shadow: none; }
	.mxsp-layout { display: block; }
}

/* License choices, ticket emails */
.mxsp-choices { display: grid; gap: 8px; margin-bottom: 8px; }
.mxsp-choice { display: flex; align-items: flex-start; gap: 10px; padding: 11px 13px; border: 1px solid var(--mxsp-line-strong); border-radius: 8px; background: #fff; cursor: pointer; font-size: 14.5px; line-height: 1.45; }
.mxsp-choice:hover { border-color: #bcbec6; }
.mxsp-choice:has(input:checked) { border-color: var(--mxsp-accent); background: var(--mxsp-accent-soft); }
.mxsp-choice input { margin: 3px 0 0; accent-color: var(--mxsp-ink); flex: none; }
.mxsp-choice .mxsp-pill { margin-left: 4px; vertical-align: 1px; }
.mxsp-email-updates .mxsp-link { display: inline-flex; align-items: center; gap: 4px; }
.mxsp-email-updates .mxsp-field { margin-top: 8px; }
.mxsp-email-updates .mxsp-field .mxsp-small { margin: 6px 0 0; }
.mxsp-email-line { margin: 0 0 8px; font-size: 14.5px; overflow-wrap: anywhere; }
.mxsp-email-line strong { font-weight: 600; color: var(--mxsp-heading); }
.mxsp-email-settings { margin-top: 18px; padding-top: 14px; border-top: 1px solid var(--mxsp-line); }
.mxsp-col-side .mxsp-email-settings { margin-top: 0; padding-top: 0; border-top: 0; }
.mxsp-email-form { margin-top: 10px; }
.mxsp-email-form[hidden] { display: none; }
.mxsp-email-form .mxsp-btn { margin-right: 8px; }
.mxsp input[readonly] { background: var(--mxsp-canvas); color: var(--mxsp-muted); cursor: default; }
.mxsp-field-label > .mxsp-small { display: block; margin-top: 6px; font-weight: 400; }
@media (max-width: 480px) {
	.mxsp-form-links .mxsp-sep { display: none; } /* the two links stack instead of leaving a stray dot */
	.mxsp-form-links { display: flex; flex-direction: column; align-items: flex-start; gap: 4px; }
}

/* Follow-up email picker, log and chip (agents only; see MXSP_Followup). */
.mxsp-followup { margin: 14px 0 0; padding: 0; border: 0; min-width: 0; }
.mxsp-followup[hidden] { display: none; }
.mxsp-followup legend { margin-bottom: 6px; padding: 0; }
.mxsp-fu-opt { display: flex; gap: 10px; align-items: flex-start; margin-top: 6px; padding: 9px 12px; background: #fff; border: 1px solid var(--mxsp-line-strong); border-radius: var(--mxsp-radius-sm); cursor: pointer; }
.mxsp-fu-opt:hover { border-color: var(--mxsp-faint); }
.mxsp-fu-opt.is-on { border-color: var(--mxsp-link); background: #f2f8fe; box-shadow: inset 0 0 0 1px var(--mxsp-link); }
.mxsp-fu-opt > input { margin: 3px 0 0; flex: none; }
.mxsp-fu-text { display: flex; flex-direction: column; gap: 2px; min-width: 0; cursor: pointer; }
.mxsp-fu-title { display: flex; flex-wrap: wrap; align-items: center; gap: 6px; font-size: 14px; font-weight: 500; color: var(--mxsp-heading); }
.mxsp-fu-title label { cursor: pointer; }
.mxsp-fu-sub { font-size: 12.5px; color: var(--mxsp-muted); }
.mxsp-fu-days { display: inline-flex; gap: 4px; }
.mxsp-fu-day input { position: absolute; opacity: 0; pointer-events: none; }
.mxsp-fu-day span { display: inline-block; min-width: 26px; padding: 1px 7px; text-align: center; border: 1px solid var(--mxsp-line-strong); border-radius: 6px; font-size: 12.5px; font-weight: 600; color: var(--mxsp-text); background: #fff; cursor: pointer; }
.mxsp-fu-day input:checked + span { background: var(--mxsp-link); border-color: var(--mxsp-link); color: #fff; }
.mxsp-fu-day input:focus-visible + span { outline: 2px solid var(--mxsp-link); outline-offset: 1px; }
.mxsp-fu-when { margin: 8px 0 0; font-size: 13px; color: var(--mxsp-muted); }
.mxsp-fu-when.is-missing { color: var(--mxsp-red); font-weight: 500; }
.mxsp-fu-log { display: flex; flex-wrap: wrap; align-items: center; gap: 4px 8px; margin: 8px 22px; padding: 7px 12px; border: 1px dashed var(--mxsp-line-strong); border-radius: var(--mxsp-radius-sm); font-size: 13px; color: var(--mxsp-muted); }
.mxsp-fu-log .mxsp-icon { flex: none; }
.mxsp-fu-log-text { flex: 1 1 260px; color: var(--mxsp-text); }
.mxsp-fu-log-time { color: var(--mxsp-faint); }
.mxsp-fu-admin { padding: 1px 7px; border-radius: 999px; background: #efeafd; color: #5b3fb3; font-size: 11.5px; font-weight: 600; }
.mxsp-fu-chip { display: flex; flex-wrap: wrap; align-items: center; gap: 6px 10px; margin: 0; padding: 10px 22px; border-bottom: 1px solid var(--mxsp-line); background: #f7f9fc; font-size: 13.5px; color: var(--mxsp-text); }
.mxsp-fu-chip-text { flex: 1 1 220px; }
.mxsp-fu-chip .mxsp-link { font-size: inherit; font-weight: 600; }
.mxsp-fu-chip-form { display: inline-flex; flex-wrap: wrap; gap: 6px; align-items: center; flex-basis: 100%; }
.mxsp-fu-chip-form[hidden] { display: none; }
.mxsp-fu-chip.is-empty { background: #fafafa; color: var(--mxsp-muted, #6b7280); }
.mxsp-fu-badge { color: var(--mxsp-link); }

/* Customer arriving from the "Still need help?" email (followup-answer.php). */
.mxsp-fu-modal-open { overflow: hidden; }
.mxsp-fu-modal-backdrop { position: fixed; inset: 0; z-index: 10000; display: flex; align-items: center; justify-content: center; padding: 16px; background: rgba(17, 18, 24, .5); }
.mxsp-fu-modal { position: relative; width: 100%; max-width: 460px; padding: 34px 28px 28px; background: #fff; border-radius: 14px; box-shadow: var(--mxsp-shadow-pop); text-align: center; }
.mxsp-fu-modal-close { position: absolute; top: 10px; right: 10px; display: inline-flex; padding: 6px; border: 0; border-radius: 8px; background: none; color: var(--mxsp-muted); cursor: pointer; }
.mxsp-fu-modal-close:hover { background: var(--mxsp-canvas); color: var(--mxsp-heading); }
.mxsp-fu-modal-icon { display: flex; align-items: center; justify-content: center; width: 52px; height: 52px; margin: 0 auto 14px; border-radius: 50%; background: var(--mxsp-accent-soft); color: var(--mxsp-accent-text); }
.mxsp-fu-modal-title { margin: 0 0 8px; font-size: 21px; line-height: 1.3; font-weight: 700; color: var(--mxsp-heading); }
.mxsp-fu-modal-text { margin: 0 0 22px; font-size: 15.5px; color: var(--mxsp-text); }
.mxsp-fu-faces { display: flex; justify-content: center; gap: 6px; }
.mxsp-fu-face { display: flex; flex: 1 1 0; max-width: 78px; flex-direction: column; align-items: center; gap: 6px; padding: 10px 4px 8px; border: 1px solid var(--mxsp-line-strong); border-radius: 10px; background: #fff; cursor: pointer; transition: border-color .15s, background .15s, transform .15s; }
.mxsp-fu-face:hover, .mxsp-fu-face:focus-visible { border-color: var(--mxsp-accent); background: var(--mxsp-accent-soft); transform: translateY(-2px); }
.mxsp-fu-face-emoji { font-size: 30px; line-height: 1; }
.mxsp-fu-face-label { font-size: 12px; font-weight: 600; color: var(--mxsp-muted); }
.mxsp-fu-help { margin: 0 0 12px; padding: 12px 14px; border: 1px solid var(--mxsp-note-line); border-radius: var(--mxsp-radius-sm); background: var(--mxsp-note); font-size: 14.5px; color: var(--mxsp-text); }
.mxsp-fu-help[hidden] { display: none; }
.mxsp-fu-face[aria-pressed="true"] { border-color: var(--mxsp-accent); background: var(--mxsp-accent-soft); box-shadow: inset 0 0 0 1px var(--mxsp-accent); }
.mxsp-fu-better { display: flex; flex-direction: column; gap: 8px; margin: 20px 0 0; text-align: left; }
.mxsp-fu-better[hidden], .mxsp-fu-thanks[hidden] { display: none; }
.mxsp-fu-better-label { font-size: 15px; font-weight: 700; color: var(--mxsp-heading); }
.mxsp-fu-better textarea { width: 100%; min-height: 96px; padding: 10px 12px; border: 1px solid var(--mxsp-line-strong); border-radius: var(--mxsp-radius-sm); font: 14.5px/1.5 var(--mxsp-font); color: var(--mxsp-text); resize: vertical; box-sizing: border-box; }
.mxsp-fu-better textarea:focus { outline: none; border-color: var(--mxsp-link); box-shadow: 0 0 0 3px rgba(15, 107, 198, .15); }
.mxsp-fu-better .mxsp-btn { align-self: flex-end; }
.mxsp-fu-thanks { margin: 18px 0 0; font-size: 15px; font-weight: 600; color: var(--mxsp-green); }
.mxsp-fu-still { margin: 18px 0 0; padding: 4px 6px; border: 0; background: none; font: 500 13px var(--mxsp-font); color: var(--mxsp-muted); cursor: pointer; }
.mxsp-fu-still:hover { color: var(--mxsp-link); text-decoration: underline; }
[data-mxsp-fu-main][hidden], .mxsp-fu-great[hidden] { display: none; }
.mxsp-fu-modal-text-last { margin-bottom: 4px; text-wrap: balance; }
.mxsp-fu-off { margin: 0 0 6px; padding: 8px 12px; border-radius: var(--mxsp-radius-sm); background: var(--mxsp-amber-soft); font-size: 13px; color: #8a4b05; }

.mxsp-non-great { color: #a8332a; font-weight: 600; }
.mxsp-great { color: var(--mxsp-green); font-weight: 600; }

/* Code snippet pages (snippet.php): the code is the page. Its title bar and Copy button stay in view while
   scrolling long code; the how-to sits beside it on wide screens, folded above it on phones. */
.mxsp-snippet-page { --mxsp-snippet-top: 73px; display: grid; grid-template-columns: minmax(0, 1fr) 300px; gap: 24px; align-items: start; }
.mxsp-agent .mxsp-snippet-page { --mxsp-snippet-top: 60px; }
.mxsp-snippet-page.is-text { grid-template-columns: minmax(0, 1fr); }
.mxsp-snippet-head { position: sticky; top: var(--mxsp-snippet-top); z-index: 5; display: flex; align-items: center; justify-content: space-between; gap: 16px; padding: 16px 20px; background: var(--mxsp-card); border-bottom: 1px solid var(--mxsp-line); border-radius: var(--mxsp-radius) var(--mxsp-radius) 0 0; }
.mxsp-snippet-heading { min-width: 0; }
.mxsp .mxsp-snippet-heading h1 { margin: 0; font-size: 20px; font-weight: 700; letter-spacing: -.015em; overflow-wrap: anywhere; }
.mxsp-snippet-meta { display: flex; flex-wrap: wrap; align-items: center; gap: 4px 14px; margin: 5px 0 0; font-size: 13px; color: var(--mxsp-muted); }
.mxsp-snippet-lang { padding: 2px 9px; border-radius: 999px; background: #efeff2; color: var(--mxsp-heading); font-size: 12px; font-weight: 650; }
.mxsp-snippet-actions { display: flex; flex: none; gap: 8px; }
.mxsp-snippet-copy { min-width: 124px; }
.mxsp .mxsp-snippet-copy.is-done { background: var(--mxsp-green); }
.mxsp-snippet-code { display: grid; grid-template-columns: auto minmax(0, 1fr); font: 13px/1.7 var(--mxsp-mono); background: #fcfcfd; border-radius: 0 0 var(--mxsp-radius) var(--mxsp-radius); overflow: hidden; }
.mxsp .mxsp-snippet-code pre { margin: 0; padding: 16px 0 20px; font: inherit; }
.mxsp .mxsp-snippet-code .mxsp-snippet-gutter { padding-left: 14px; padding-right: 12px; text-align: right; color: #b0b2ba; background: #f6f6f8; border-right: 1px solid var(--mxsp-line); user-select: none; font-variant-numeric: tabular-nums; }
.mxsp .mxsp-snippet-code .mxsp-snippet-src { padding-left: 18px; padding-right: 20px; overflow-x: auto; white-space: pre; tab-size: 4; color: #24262e; }
.mxsp .mxsp-snippet-src code { font: inherit; background: none; padding: 0; }
.mxsp .mxsp-snippet-src:focus-visible { box-shadow: inset var(--mxsp-focus); }

.mxsp-snippet-help { position: sticky; top: calc(var(--mxsp-snippet-top) + 24px); }
.mxsp-snippet-help summary { display: flex; align-items: center; justify-content: space-between; gap: 10px; padding: 15px 20px; font-size: 15px; font-weight: 650; color: var(--mxsp-heading); cursor: pointer; list-style: none; }
.mxsp-snippet-help summary::-webkit-details-marker { display: none; }
.mxsp-snippet-help summary::after { content: ""; flex: none; width: 7px; height: 7px; border: solid var(--mxsp-muted); border-width: 0 1.5px 1.5px 0; transform: rotate(45deg); margin-top: -4px; transition: transform .15s; }
.mxsp-snippet-help[open] summary { border-bottom: 1px solid var(--mxsp-line); }
.mxsp-snippet-help[open] summary::after { transform: rotate(-135deg); margin-top: 3px; }
.mxsp-snippet-help p { margin: 0; padding: 14px 20px 0; font-size: 14px; line-height: 1.6; }
.mxsp-snippet-help .mxsp-snippet-alt { margin-top: 14px; padding: 12px 20px 14px; border-top: 1px solid var(--mxsp-line); font-size: 13.5px; color: var(--mxsp-muted); }

@media (max-width: 960px) {
	.mxsp-snippet-page { grid-template-columns: minmax(0, 1fr); gap: 16px; }
	.mxsp-snippet-help { position: static; order: -1; }
}
@media (max-width: 640px) {
	.mxsp-snippet-head { position: static; flex-direction: column; align-items: stretch; padding: 14px 16px; }
	.mxsp-snippet-actions { flex-wrap: wrap; }
	.mxsp-snippet-copy { flex: 1; }
	.mxsp-snippet-code { font-size: 12.5px; }
}
@media print {
	.mxsp-snippet-help, .mxsp-snippet-actions { display: none !important; }
	.mxsp-snippet-page { display: block; }
	.mxsp .mxsp-snippet-code .mxsp-snippet-src { white-space: pre-wrap; }
}

/* Agent: Code Snippets page (snippets.php). */
.mxsp-snippet-fields { display: grid; grid-template-columns: minmax(0, 1fr) 170px; gap: 10px; margin-bottom: 10px; }
.mxsp .mxsp-snippet-input { min-height: 340px; font-size: 13px !important; line-height: 1.6; tab-size: 4; white-space: pre; }
.mxsp-snippet-made { display: flex; flex-wrap: wrap; align-items: center; gap: 8px 10px; margin: 14px 0; padding: 11px 14px; border-radius: 8px; background: var(--mxsp-green-soft); border: 1px solid #c4e5d2; font-size: 14px; color: #17774a; }
.mxsp-snippet-made a { font-weight: 600; word-break: break-all; }
.mxsp-snippet-list .mxsp-side-name { min-width: 0; overflow-wrap: anywhere; }
.mxsp-snippet-list-meta { display: block; margin-top: 2px; font-size: 12.5px; color: var(--mxsp-muted); }