Last updated: October 5, 2026
We want you to be happy with every plugin you buy from Maxima Plugins, a brand of MaximaTech LLC. If a plugin isn’t right for your store, you can get your money back.
30-day money-back guarantee
- You can request a full refund within 30 days of a purchase.
- The same applies to automatic renewals: request a refund within 30 days of the renewal date.
- You don’t need to give a reason, although we’re grateful when you tell us what didn’t work.
How to request a refund
Send us a message through the contact form or email [email protected] with the email address you used to buy and, if you have it, your order number. You can also contact Paddle directly at paddle.net, using the details in your receipt email.
If the issue is a technical problem, we’ll offer to help fix it first, but we will never make the refund depend on it.
How refunds are paid
Refunds are processed by Paddle.com, our Merchant of Record, to the original payment method, including any tax you paid. Depending on your bank or card provider, the money usually arrives within 5 to 10 business days.
After a refund
The license is canceled, so downloads, updates and support for that purchase end, and the subscription will not renew.
After 30 days
Requests after 30 days are considered case by case, for example if a plugin stopped working because of a bug we couldn’t fix. We may decline refunds where the guarantee is clearly being abused, such as repeated purchases and refunds of the same product.
This policy does not affect your statutory rights as a consumer.